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B2B Account Manager - Plano, TX
Closing Date: December 31, 2012
| Company: | CompUSA
, FL |
| Job Location: |
All Counties in TX |
| Employment Type: | Full Time |
| Department: | Sales (B2B) |
| Salary Range: | DOE |
| Benefits: | Health, Dental, Life, 401K, Vacation, Commission, etc. |
Description: | COMPUSA, a division of Systemax, is a Fortune 1000 company established more than 54 years ago. Systemax is a world leader in the manufacturing and direct marketing of private label and brand name computer hardware, software and accessories to North America and Europe. The success of our company is a direct result of the contributions made by our highly trained staff of over 4,000 employees. We have offices all over the United States, Canada and Europe. With our continued success and current expansion, we are seeking Business-to-Business Inside Sales Corporate Account Managers to join our Plano, Tx office to build long-term relationships with business customers. Please visit http://www.compusa.com/, this site will give you an idea of the amount of equipment we carry along with the depth of our product line.
The Business-to-Business Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate customers. Responsibilities include calling prospective corporate customers to establish, develop and enhance relationships. You will be responsible for the entire account management of that customer; from the initial call, to the quote or bid, to the pricing, handling the customer service and ensuring account payment. This position would be Monday through Friday from 8 am until 5 pm.
The B2B Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate and government customers | Duties: | •Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
•Renewing relationships with past buyers to drive future business.
•Calling “warm sales leads” to build relationships with new clients.
•Working with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling).
•Present promotions and special offers.
•Price products as per Tiger Directs pricing policy, offering discounts within agreed limits.
•Monitor the progress of account development.
•Achieve up-sell/cross-sell targets to enhance average order value.
•Handle, as appropriate, issues pertaining to your customer list.
•Follow-up customers requests for assistance, literature, price quotes, etc., to establish a high level of service orientation.
•Be alert for, and report changes in market conditions, competitive activities, and customer preference/ needs.
•Maintain designated average of outbound calls per day.
•Achieving biweekly and quarterly goals.
•Participate in 3 week training including product training, MACS system training and sales techniques.
| Qualifications: | •High School Diploma required; Bachelor’s Degree preferred.
•2 –3 Years of Sales Experience.
•Familiarity with computers and corporate IT infrastructure.
•Goal oriented “can-do” attitude with the ability to be aggressive and persistent.
•Enjoy a fast-paced environment and enjoy working with a highly motivated professional sales team.
•Excellent written, verbal, and presentation skills is critical.
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