| Company: | Computer Technology Solutions
Houston, TX |
| Job Location: |
Houston - Harris County
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| Employment Type: | Full Time |
| Department: | Texas |
Description: |
We are looking for bright, experienced individuals to diagnose problems, troubleshoot units and order the appropriate parts to make the necessary repairs for the notebook repair lines.
Technicians will receive two-three weeks of paid formal training and will then be transitioned over to our paid-for-performance (piecework) compensation plan.
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Duties: |
1.) Supervise full cycle of computer repair by diagnosing problem, suggesting solutions and testing repaired units for problems
2.) Run tests on units to diagnose computer problems using
3.) Compare findings with the customer’s reported problem and advice of failures found
4.) Constantly communicate and interact with rework employees to ensure successful and efficient repair of units
5.) Order parts using the software ordering system
6.) Hand out units and documentation to rework personnel for repair
7.) Ensure units are being sent to test
8.) Identify cosmetic defects
9.) Convey information to both supervisors and rework employees
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Qualifications: |
1) High School Diploma or Equivalent
2) Must be able to speak, read and write English
3) 1 year of experience assembling /disassembling, testing, trouble shooting and repairing computers
4) Experience using hand power tools preferred
5) Computer training diploma preferred
6) Advanced knowledge of computer hardware
7) Must be able to multi task
8) Ability to work efficiently in a fast paced environment
9) Must be detailed oriented
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